Information & Booking conditions

Sonnen Resort from A to Z

Find out the important information and interesting facts about your stay in the Sonnen Resort Naturns in South Tyrolhere.

All-Inclusive ¾ gourmet board

As our guest gourmet pleasure of the highest level awaits you from early in the morning until late at night:

  • 07.30 a.m. – 10.30 a.m.Gourmet buffet breakfast with show cooking
    (We take care of all your wants when it comes to egg dishes, to how you like your bacon, to sweet waffles)
  • 1.30 p.m. – 4.00 p.m.
    Hearty and healthy wellness buffet for lunch (hot food from our show kitchen, hearty, light, sweet)
  • 4.00 – 5.00 p.m. Cake buffet
  • From 7.00 a.m.
    6-course gourmet dinner and/or themed buffet
    & sensational children’s buffet
  • 7.30 a.m. – 5.00 p.m.
    Drinks fountain with juices and sparkling water

Coffee & tea at the buffet included

Your all-inclusive ¾ gourmet board starts with your evening meal on the day you arrive and ends with breakfast on the day you are due to depart.

In Sonnen Resort an all-inclusive holiday awaits, with lots of extras and services – from sport and leisure offers to wellness and spa indulgence, right the way through to an extensive fun & activity programme for kids and teens.

Sonnen Resort Inclusive

Arrival & departure

On the day you are due to arrive your room in the Sonne will be ready for you from 3.00 p.m. And we would ask you to vacate your room by 11.00 a.m. On the day you are due to depart.

From 1.00 p.m. we charge € 30.00 per adult (reduced rate for children).

Early departure

In the event of early departure, or no-show, 70 to 100 % of the total holiday rate will be charged.

Getting here by train

Great idea – we will collect you free of charge from the train station in Naturns. Let us know in good time when you are due to arrive.
More about getting here by train.

Deposit

A deposit is to be paid for peak season bookings.

Bus and train connections

The public transport network in South Tyrol is very well set up and many of the nearby excursion destinations are within easy reach when you travel by bus and train, for instance to Merano and Bolzano.

Bank details for Sonnen Resort

Raiffeisenkasse Naturns bank account
Account number: 21164-8
ABI: 08157
CAB: 58630
IBAN: IT18Z0815758630000300211648
Swift/BIC: RZSBIT21022

Direct booking – Benefits

Whether it is over the phone, by e-mail or via an online booking on our website – the best prices for the respective booking date are available direct with us here in Sonnen Resort!

  • Guaranteed best price
  • Bespoke holiday advice, tailored to suit your personal requirements.
  • Individual insider tips
  • Exclusive packages and offers
  • No hidden costs or fees

Short stay

Minimum stay over Easter, Ascension, Whitsun and Halloween: 5 nights with a short stay surcharge.

Food intolerances

Please let us know about any food intolerances you have beforehand; we reserve the right to make a surcharge to accommodate your requirements.

Preferred tables

Unfortunately we cannot provide any advance booking for tables, nor can specific tables be booked.

Invite friends to Sonnen Resort

You may invite more guests to enjoy breakfast, lunch or an evening meal with you in Sonnen Resort – the following prices apply:

Buffet breakfast € 25.00 per person
Wellness afternoon buffet
(from 1.30 p.m. – 5.00 p.m.)
€ 25.00 per person
Gourmet dinner € 65.00 to € 70.00 per person
Sauna and swim
(incl. Bathing robes and towels)
€ 30.00 per person
Sauna, swim
and wellness afternoon buffet
(1.30 p.m. – 7.00 p.m.)
€ 40.00 per person

Kids on request!

Hotel bill

Can be paid via debit card, Eurocard, Visa, Master card (please clarify with your own bank that your card will work abroad). American Express and Diners Club not accepted.

Dogs

On request dogs are welcome in Sonnen Resort, except in the common room and in the garden area. There is a charge of between € 20.00 and € 35.00 per day. Please bring a basket/blanket with you.

Parking

A closed parking space is available right at the hotel at night | Underground garage € 14.00 per day

Reservation

Please note that room categories are available to book but specific rooms and floors cannot be reserved.

Sonnen Resort Plus

Free self-service drinks fountain at the buffet, with lemonade, apple juice and sparkling water.

Breakfast, healthy wellness buffet and dinner on our Mediterranean sun terrace (May to October)!

Sonnen Resort on ‘booking südtirol’

Sonnen Resort Naturns is a hotel partner on booking südtirol – the booking portal in South Tyrol.

Cancellations.

Cancellations are only valid when made in writing. Your booking will be binding within two days, upon receipt of your booking confirmation. (For bookings made at short notice, your reservation is immediately binding when you receive your reservation confirmation.)

There is no right to cancellation in the context of the consumer protection code and from this date 100% cancellation costs will arise.

We recommend that you take out travel cancellation insurance which will protect you from incurring any costs.

Forgotten something?

Lost property will be stored until the end of the season. If items are not claimed there will be donated to charity.

Further information & Amendments

  • Discounted prices can only be availed of once per booking. We would ask that week packages be booked in advance!
  • Should prices differ in the reservation confirmation, the prices listed in the price list will apply!
  • Subject to changes in price, printing errors, general errors and changes to offers.

Room with breakfast

We deduct € 12.00 from the ¾ package price (afternoon buffet and dinner not included).